Our 14-Day Free Trial lets first-time customers try out Tugs hair care products risk-free for 14 days. Just pay for shipping, and if you're not satisfied, simply return the product within 14 days.

You'll only be charged if you decide to keep the Tugs hair care products after the 14-day trial period ends. If you return the product within the trial period, you won't be charged.

First-time customers are eligible to take advantage of our 14-Day Free Trial for Tugs hair care products.

No, the 14-Day Free Trial is available to first-time customers at no additional cost. You only pay for shipping.Payment and Checkout.

You'll only be charged if you decide to keep the Tugs hair care products after the 14-day trial period ends. If you return the product within the trial period, you won't be charged.

Unfortunately no, We only have the capacity to acccept returns on trials at this time.

To return the product, simply follow the return instructions provided with your order. Make sure to return the product within 14 days to avoid being charged.

Please ensure the product is in its original packaging and meets our return criteria.

Yup.. Tugs is water based, and non greasy so it leaves no redue and is generally safe for all hair / skin types. please check if any allergies. 

Yup All our growth products can be used on 4c hair or oily hair. We do recommend using our serum together with other products for best results.

You can use it on average twice a day, once right after a shower or when your ends feel dry.Start with a small amount at first and increase or decrease according to your hair porosity.

Our growth gummies are vegan, our growth serum is not. We wish we had better news!

We never reoccomend over doing heat but yes our serum does help protect it from gentle heat. It makes a world of a difference.